Category : previous-events

Vigor Events Honor Communitys Leaders and Knowledge supporters in Kuwait

LEARN FROM THE BEST Conference:
Vigor Events & AlGAS Events Honor Community Leaders and Knowledge supporters in Kuwait

Kuwait – December 10^th, 2013 – Knowledge supporters in Kuwait took centre stage last Tuesday at Vigor Event’s Knowledge Club closing conference held in Regency Kuwait. The event paid tribute to the support and commitment shown by the companies that have sponsored the Knowledge Club seminars throughout 2013 and thus developing, or rather elevating; the level of knowledge in the state of Kuwait.

The Closing Ceremony was in the form of a seven hours conference in which renowned speakers in various business dimensions were invited to address diverse issues and share professional experiences.

Amongst the list of honored sponsors were Al Hadi Clinic, Ahli United Bank, the International Advertising Association, Kuwait Life Sciences Company, the Public Authority for Industry, Qualitynet, Zayyat for Human Resources Solutions, Insan non-profit organization, and Future Tech. Media sponsors such as City Pages, Clickmedia, Bein Media, and Indians in Kuwait were also presented tokens of appreciation acknowledging their tremendous support to the uplifting competencies aim by which Vigor is motivated.

[image_frame style=”framed” align=”left” height=”100″ width=”100″]https://www.vigorevents.com/wp-content/uploads/2013/12/learn_from_the_best_2013_knowledge_club_vigorevents.jpg[/image_frame]The Conference introduced five keynote speakers who discussed essential dimensions and competencies in nowadays business world. Mr. Waleed Al Qallaf, CEO of Qualitynet Company, shared the company’s leadership experience under the title of “Quality Net – 15 years of leadership” where he discussed the challenges faced and lessons learnt in marketing leadership. Al Qallaf also addressed the issue of satisfied employees & their relations with the management as well as Customer Service: Two words that can make or break your brand.

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Mr. Ali Derisavi, an accomplished Management Consultant, Speaker, Trainer, Author and Change Agent with more than fifteen years of experience working with local, regional and multinational organizations; explained the secrets behind developing and creating the “professional” salesperson.

 

[image_frame style=”framed” align=”left” height=”100″ width=”100″]https://www.vigorevents.com/wp-content/uploads/2013/12/learn_from_the_best_2013_knowledge_club_vigorevents4.jpg[/image_frame]On the other hand, “The Real World Applications of Positive Behavioural” was the topic Dr. Leila Edwards’ speech revolved around. MD and Principal in Transformations Institute and Director of the Lead Licensed Delivery Centre GCC for Paul Ekman International gave an overview and demonstrated some practical and powerful tools for applying positive psychology, including how to identify the universal facial expressions of emotion.

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In a more interactive session, Owner of Mars Venus Coaching-Kuwait / Life and Business Success Coach, Mrs. Dalal Al Janaie, unlocked a controversial topic about “Gender Intelligent Leadership”. The speech mainly aimed to illustrate how gender intelligence competencies are essential to becoming an influential male or female leader.

 

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Mrs. Carol Talbot, an enthusiastic, energetic and versatile learning and development consultant, NLP Master Trainer and professional speaker; took us in an interesting blood circling session to Discover the “Inner Leader” explaining that Evidence shows that those who can influence, think outside the box, create and deliver a vision for themselves and others, are today’s winners.

 

Owner and Managing Partner of Vigor Enterprise – Soliman Arab – concluded the conference with an introduction to 2014’s Knowledge club which will go regional with a new endeavor to cover even more dimensions and competencies than those addressed in 2013. Additionally, and with Vigor’s dedication to being totally responsive to the clients’ requirements, attendees were requested to vote on a combination of four workshops and four seminars planned for next year’s knowledge club by the world’s most renowned speakers, authors, and trainers.

Click here to read more about Learn From The Best 2013

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Doug Lipp Speaks live in Kuwait about the Art of Customer Service

Out of its belief in the essentiality of the quality of customer service for any successful business, Vigor Events & ALGAS Events organized a one-day seminar in Kuwait on the 10th of November 2013 for Doug Lipp, formerly the head of training at Disney’s Corporate Headquarters.

With 30 years of experience, Doug Lipp introduced the attendees to the “Magic” of exceptional customer service the way Disney did it for so many years reaching up to be one of the highest ranked organizations for their quality of customer service.

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Doug’s leadership experience at the Walt Disney University provided the backdrop for fascinating stories, unique insights and invaluable lessons. Throughout the one-day seminar, he highlighted the skills, attitudes and behaviors which contribute to exceptional performance to build, win, and keep market share. He emphasized the fact that the legendary service is a delicate balance that attends to both the art and science needs of employees and customers and explained that even though market leaders realize this; the best and the brightest make mistakes.

An internationally acclaimed expert on customer service, leadership, change management and global competitiveness, Doug has inspired and challenged hundreds of thousands of audiences in his career as a keynote speaker, business consultant and author. His thought‐provoking messages, combined with his high energy and entertaining style are contagious, motivating audiences around the world to maximize both personal and professional success.

Doug is the author of numerous articles and seven books on leadership, customer service and international business, including his two most popular: “The Changing Face of Today’s Customer: How to Attract and Retain a Diverse Customer and Employee Base.” With a foreword by renowned business leader Peter Ueberroth, former head of the US Olympic Committee and Ken Blanchard of One Minute Manager fame, “The Changing Face” addresses how businesses can thrive in this era of cultural diversity and global competitiveness. Doug’s other most popular title is “Even Monkeys Fall from Trees: The Art and Science of Outstanding Customer Service” which focuses on a balanced approach to service, leadership and teamwork.

For his outstandingly engaging delivery, Macdonald’s COO once stated that having Doug as a keynote speaker “got our entire team excited about what’s possible when an organization focuses on providing an outstanding experience to its guests.”  Mercedes-Benz’s COO also described Doug as “a master story teller! … His deep insights into the culture and delivery of customer care had our senior leaders challenged and engaged! A great speaker!”

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This seminar was a part of The Knowledge Club™ series of valuable and unique seminars that will be organized in Kuwait by Vigor & ALGAS Events, The Knowledge Club™ is a unique and exceptional opportunity for companies and organizations to bridge between marketing and HR, brand and culture, inside and outside in order to better promote the company brand.  The Knowledge Club™ is sponsored by Future Kid Entertainment Company, Hadi Clinic, KLSC, Markaz, Qualitynet, Ahli United bank, Future Tech and IAA-Kuwait.