The goal of the preparation phase is to fully understanding the client’s strategic agenda and its goals for the workshop. This is typically done either in person or via phone calls.
- Best Practice
Involve the Leadership Team. Their support and involvement is essential for any workshop to have real meaning and sustainable impact. Ideally we meet with the Leadership Team at a regularly scheduled meeting to provide an overview of the program and solicit feedback. - Best Practice
Schedule phone and face-to-face dialogue with Key Leaders whose active support is critical to the success of the effort. Use this contact to further clarify and identify business results and change effort outcomes that will establish a baseline for success.
