Quality Fables

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Why It’s Important?

Quality
Fables
is
not
about
fiction
and/or
animals.
They
are
short
narratives
making
a
significant
point.
These
fables
are
based
on
Suresh’s
consulting
experience
since
1972.
He
has
learned
many
lessons
from
his
clients
in India, South
East Asia, UAE
and
Africa….


Lessons
on
problems
and
solutions
for
leadership, strategic
planning,
customer
driven
quality,
cost
driven
quality,
human
resource
management,
and
more.

He
has
seen
his
clients
take
decisions
based
on
knowledge,
experience,
ideas
and
hope.
Suresh
will
share these
stories.

Learning Outcomes

Understand the role of leaders for accelerating transformation.
Learn the top-down approach for strategic quality planning.
Understand that customers pay your salary.
Learn to identify the hidden plant within your plant dedicated to producing chronic waste.
Learn to differentiate between chronic and sporadic problems.
Understand that people make quality.
Understand bench marking for best practices.

 

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High density nuggets on Vision, Change, Innovation & Problem Solving.

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Who Should Attend?

Leaders and managers from any discipline.

Program Outline

The Evolution of Quality: From craftsman to business excellence.
Foundation for Quality Management: Fables on leadership, strategic planning, customer focus.
Infrastructure for Quality Management: Fables on process management, cost of poor quality measurement, employee focus.
Results from Quality Management: Fables on higher revenues, lower costs.

Previous Clients

Tata Steel, Mahindra Tractors, Cummins India, Larsen & Toubro, Sterlite Copper, Aditya Birla Cement, Bajaj Electricals, Thai Acrylic, Thai Carbon Black, Pt Elegant Textiles, Bumrungrad Hospital, Aga Khan University Hospital, Taj Mahal Hotel, Jet Airways and many others.
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Suresh Lulla

Suresh Lulla, a distinguished alumnus of IIT Bombay, has made a mark through his work in the field of Quality.
A veteran professional with over 45 years of experience as a management consultant, speaker, trainer, and author.

He was mentored by Dr. J M Juran, ‘the father of Quality’, who along with Mahatma Gandhi and Ramkrishna Bajaj form the trinity of his role models. (He jokes that one thing he has in common with them is a bald head.)

He founded India’s first dedicated Quality Management consulting firm, Qimpro Consultants, in 1987. Since inception, Qimpro has helped save over USD $ 2.8 billion for organisations across industries.
In 2004, Mr Lulla was awarded the Indian Merchants Chamber (IMC) Juran Centennial Medal for his pioneering contribution to quality practices in India. He is the Chairman, IMC Quality Awards Committee which adjudges the IMC Ramkrishna Bajaj National Quality Award as well as the IMC Juran Medal.

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