Topic Overview

Performance management has been around since ancient times. In the past it was based on the idea of control, which is dead as an approach to managing knowledge workers. Most companies feel they need to revamp their performance management approach…and for good reason… as most don’t actually improve performance!

Webinar Outlines

• Introduction- how employee performance impacts the bottom-line
• Your responsibility to employees.
• Hiring top performers solves much of the problem.
• The importance of clarity around strategy, objectives and results.
• Moving from Expectations to Agreements.
• Monitoring, listening, and feedback.
• Employee engagement drives “discretionary effort.”
• Letting go of poor performers.
• Rewarding performance.
• Using online programs to manage performance.