SEMINAR OVERVIEW
The illuminating seminar is designed to provide leaders & organizations to take a holistic approach towards building capabilities and developing sustainable long-term Quality Management.
It will provide valuable insights on Business Excellence, Quality problem solving, Six Sigma and ISO 9001 for Quality Management System standards.
PROGRAM OUTLINE
What is a Chronic Problem? How to estimate the Cost of Poor Quality (COPQ)? A Quality Fable
How to Define a Problem? How to prioritize the Vital Few Problems? Group Exercise
How to Diagnose a Problem? Application of left-brain logical tools. A Quality Fable
How to Remedy the Root Cause of a Problem? Application of right-brain creativity tools. Group Exercise
How to Lock the Gains of the Solution? A Quality Fable
Roles & Responsibilities of Upper Management
LEARNING OUTCOMES
An appreciation of the methodology for structured Problem Solving
An understanding of the roles & responsibilities of upper management
Skills required to identify areas of concern
Skills required to define a chronic problem
WHO SHOULD ATTEND
Organization leaders, executives, middle managers, supervisors
Professionals in Operations, Supply Chain, Maintenance, Quality &Excellence, Human Resource, Finance and Marketing.
Anyone interested in learning in a clear, unequivocal terms how to answer the question ‘how is the quality in your organization?’
SPEAKERS AND TOPICS
Quality Fables – PROBLEM SOLVING Rx
Suresh Lulla
Founder and Managing Director, Qimpro Consultants Pvt Ltd – a focused quality management consultancy.
LEARNING OUTCOMES
An appreciation of the methodology for structured Problem Solving
An understanding of the roles & responsibilities of upper management
Skills required to identify areas of concern
Skills required to define a chronic problem
The Cardinal Quality Rules and Skills
Prof. Tariq A. Al-Dowaisan
Founder and acting general manager of Global Lead Consultants (GLC)
LEARNING OUTCOMES
Provide a clear answer on the quality of your organization
Relate quality to variability
Relate quality to improvement
Assess your processes’ quality
Assess your organization quality management system
Seminar Details
Timing: 9:00 am – 4:00 pm
Date: 26 November 2017
Venue: Jumeirah Messilah Beach Hotel
ترجمة فورية
For information & Inquiries
(965) 9491-3803
(965) 2246-1445
REGISTRATION CLOSED

